Q 1: Are you trading company or manufacturer?
A1: We are factory.

Q 2: How long is your lead time?
A2: Generally, 3-7 days if the goods are in stock, or 15-20 days if the stocks are not enough, it is according to the order quantity.

Q3. What is your supply capacity?
A3: 500,000PCS/year.

Q4: What is the standard of package?
A4: Below 75KW, it's carton package;75KW and above, it's wooden package.

Q5: What's your warranty term?
A5: We offer 18 months warranty time.

Q6: Do you provide samples? Is it free or extra ?
A6: Yes, we provide samples and charge for the samples with freight cost. The sample fees will be returned if the order quantity over 100PCS.

Q7: How does your factory control the quality?
A7: Our production strictly follows ISO9001 quality control system. Every product will be strictly tested before delivery. We have CE certificate for our product.

Q8: Can the inverter connect with computer?
A8: Yes. All inverters have built-in RS485 communication, and is also compatiple with Profibus-DP or CAN-open communication protocol.

Q9: Do you support OEM service?
A9: We accept OEM&ODM&OBM with your authorization. For some items we have MOQ.  For further questions, please feel free to send us an inquiry.